Frequently Asked Questions – Alttune Threads
Q: How do I choose the correct size?
A: Sizing charts are available on each product page. We recommend measuring an existing shirt and comparing.
Q: What materials are used?
A: We use soft, premium quality 100% cotton or cotton-polyester blends, designed for durability and comfort.
Q: Can I request a custom design?
A: Currently, we only offer pre-made designs listed on our store.
Q: Shipping Times?
A: Domestic US: 5-7 business days. EU: 5-7 business days. Other international: 1-3 weeks.
Q: How do I track my package?
A: Once shipped, you will receive an email with tracking information.
Q: Can I get a refund if I change my mind?
A: Due to made-to-order production, we only accept refunds for defective, incorrect, or damaged items.
Q: Customer support contact?
A: Reach us anytime at [email protected].